Welcome to Flex Nutrishop!!


Return & Refund Policy

Thank you for shopping at Flex Nutrishop !!

If, for any reason, You are not completely satisfied with a purchase  we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased from us.

Interpretation and Definitions

Interpretation:The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions :

For the purposes of this Return and Refund Policy:

Company (referred to as either the Company, We, Us or Our in this Agreement) refers to “ Flex Nutrishop “

Goods refer to the items offered for sale i.e. Products & Services sold by us.

Orders mean a request by You to purchase Goods from Us.

Service refers to the services offered on our website like – Personalazised diet, Personal training etc.

Website refers to to “ Flex Nutrishop “, You means the individual purchasing, accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights:

You are entitled to cancel Your Order within 7 days by giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: flexnutrishop@gmail.com

By visiting this page on our website: http http://flexnutrishop.com/contact-us-2/

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 days

The Goods are in the original packaging, not tampered, sealed & bear  all original qualities as it was delivered to you.

The following Goods cannot be returned:

The supply of Goods/Services made to Your specifications or clearly personalized.

The supply of Goods/Services which according to their nature are not suitable to be returned,seal is opened,  deteriorate rapidly or where the date of expiry is over.

The supply of Goods/Services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods/Services which are, after delivery, according to their nature, inseparably mixed with other items or Tampered.

“We reserve the right to refuse returns” of any merchandise that does not meet the above return conditions in “our sole discretion.”

Only regular priced Goods may be refunded. Unfortunately, Goods on Discount (Special Offers)sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Flex Nutrishop, Shop no 2, Shivarshini Apartment, Near Noolvi building, Old IT road, Vidyanagar, Hubli -580021.  

Purchased Product Lost in transit :

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. Refund Shall be made as per Carrier/Courier refund policies & the same shall be communicated to customer if any such mishap occurs.

Freebees & Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you cannot be returned/ refunded. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: flexnutrishop@gmail.com

By visiting this page on our website: http://flexnutrishop.com/contact-us-2/

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